RETURNS AND CREDIT CARD POLICY

Flameless Candles Sydney should be notified as soon as possible of any returns.

This is usually within 24 hours of delivery.  Returns should be made within 14 days after receiving your goods.

 

To be eligible for a return, the following should apply:

  • Faulty item

  • Damaged in transit

  • Wrong product received

 

All items should be returned in original packaging.

 

Refunds will be credited to the credit card used for the initial purchase.

Please call us – 02 9897 7306 or email us – info@flameless.com.au for approval of return. 

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Thank you for visiting us at Flameless Candles Sydney.

 

Your Flameless Candles will be shipped to you from our warehouse in Sydney’s Inner West.​

CONTACT US

We would love to hear from you!
If you have any questions or queries, please do not hesitate to contact us on the email below.
 
info@flameless.com.au
 
You can call us on – 02 9897 7306